Arrival Procedures

Keys must be picked up at our Smoketree office. Directions below.
Unless specifically stated otherwise on your rental agreement, all money must be paid in full prior to or upon check-in. If your reservation has an outstanding balance and/or we have not received your signed contract, you will not be able to check in. PSRA is not responsible for nights time not spent in property due to lack of payment or signed contract.
Security Deposits and Utility Deposits must be paid via cash, cashiers check, personal check, travelers check, or money order. Credit cards may be used to pay a maximum of 40 days rent, plus fees. If paying with cash, please bring the exact amount due. We cannot make change. Any overpayment will be applied to your deposit and returned by mail after your departure. Please note that if Security Deposits and/or Utility Deposits are paid less than 10 days prior to arrival, ONLY cash, cashiers check, travelers check, or money order will be accepted. We will not be able to accept your personal check, credit card, or debit card as payments for these deposits upon check in.